Privacy Policy

2.1 Personal Information: We may collect personal information that you provide directly to us, including:

• Name and email address (for account creation and authentication)
• Payment information (processed securely through our payment providers)
• Profile information and preferences
• Communication records when you contact us

2.2 Document and Content Data: When you use our service, we collect:

• Documents and text content you upload for processing
• Processing results and analysis generated by our AI systems
• Usage patterns and service interaction data

2.3 Technical Information: We automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Usage analytics and performance data

3.1 Third-Party LLM Providers: Our service utilizes third-party Large Language Model providers to process your documents and content. These providers may include but are not limited to OpenAI, Anthropic, and other AI service providers.

3.2 Data Transmission to LLM Providers: When you submit content for processing:

• Your content is transmitted to our third-party LLM providers
• We implement encryption and security measures during transmission
• We carefully select providers with strong privacy and security practices
• We have data processing agreements with our LLM providers

3.3 LLM Provider Data Handling: Our third-party LLM providers may:

• Use your content to improve their AI models (unless you opt out)
• Store your content temporarily for processing purposes
• Retain processing logs for security and debugging

3.4 Data Retention by LLM Providers: We work with providers who commit to:

• Not using your content for training purposes without explicit consent
• Deleting your content after processing (typically within 30 days)
• Implementing appropriate security measures

We use the information we collect to:

• Provide and maintain our AI document processing service
• Process your documents and generate analysis results
• Manage your account and subscription
• Process payments and billing
• Improve our service and develop new features
• Provide customer support and respond to inquiries
• Send service-related communications
• Ensure security and prevent fraud
• Comply with legal obligations

5.1 Third-Party LLM Providers: We share your content with third-party LLM providers solely for the purpose of processing your documents and generating analysis results.

5.2 Service Providers: We may share information with trusted service providers who assist us in:

• Payment processing (Stripe, Razorpay)
• Authentication services (Clerk)
• Cloud hosting and infrastructure
• Analytics and monitoring

5.3 Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

5.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

7.1 Account Data: We retain your account information for as long as your account is active or as needed to provide services.

7.2 Processed Content: We retain your processed documents and analysis results for the duration of your subscription and for a reasonable period thereafter for backup and recovery purposes.

7.3 Deletion: You may request deletion of your account and associated data at any time. We will delete your data within 30 days of your request, except where retention is required by law.

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities
• Complaints: Lodge a complaint with supervisory authorities